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10 Years of Experience in Software Testing and in Software Development. Development Life Cycle (SDLC and Testing Life Cycle (STLC). Extensive Knowledge in N-Tier architecture and in .Net Programming.
Running training classes about Oracle R12 eBusiness Suite for the whole company and preparing the employees for the going life of the project. Provide one –to- one technical support for both Oracle Financials and Procurement and this is to ease the moving stage for the finance and procurement department from their previous systems and Oracle E-business suite.
Leading a team in setting up Oracle financial business suite(R12) in the company and designing Manuals for Oracle modules in Arabic(General Ledger, Accounts Payables, Cash Managments,Fixed Assests,Purchasing and Inventory). Evaluating requirements for new and revised systems through comparative analysis of old and new accounting procedures, identifying improvements in computer systems based on business and operational requirements.
Developing new modules in Oracle to monitor organizational spends. Collaborated with team members in administering Oracle Business Suite (11i and R12), maintaining user tables, approval hierarchy, creating AFE's and conducting tests for confirming new procedures. Played a key role in functional areas of various business units, provided primary application Support, process validation and sign-off.
Providing 1st line technical support, answering support queries via phone & email. Remote administration and management of customer premises equipment. To log & prioritise system & user support calls for the second line support team. Carrying out user administration and set up. Recording and actioning faults as reported on: PC’s, servers, laptops and mobile. Determining the nature of faults and the steps required to rectify it. Creating and maintaining email profiles for users.
20 Years of experience in SAP / IT infrastructure & application. IT & SAP Project Management and Service delivery. SAP & IT Infrastructure Operations, Build and strengthened SAP & IT team. Experience in implementation, migration upgrades, go-live and RUN phase of SAP Systems like ERP, CRM, SRM, BI, GRC, Assurance & Compliance, SAP Enterprise Portal, Solution Manager, Web Dispatcher, SBOP etc.